Archives

View all posts on Thoughts at the Trust.

03/03 : 5 things we learned from today’s Budget (by Jane Tully)
02/03 : Welcome proposals for Debt Relief Orders – but more needs to be done (by Meg van Rooyen)
23/02 : The FCA has set high expectations on vulnerability (by Chris Fitch)
05/02 : Beyond the statistics – The impact of Covid-19 on self-employed people (by Harriet Dines)
02/02 : Five reasons why the Woolard review hits all the right notes (by Jane Tully)
29/01 : Inclusive design: the next step for the vulnerability agenda (by Joanna Elson)
19/01 : Why reform of Support for Mortgage Interest (SMI) is needed now (by Meg van Rooyen)

11/12 : The Government must help the UK’s self-employed get back to business (by Harriet Dines)
12/11 : Understanding the financial situations of people with government debts (by Grace Brownfield)
02/11 : Why we need to level up government debt collection practices (by Grace Brownfield)
28/10 : Debt options in the wake of Covid-19 (by Meg van Rooyen)
05/10 : Five ‘fixes’ for the FCA’s vulnerability guidance (by Chris Fitch)
24/09 : SFA: Suicide First Aid, for Essential Services – The first of its kind dedicated to helping front line staff support customers with thoughts of suicide (by Nick Barnes)
22/09 : Government debt collection is approaching its tipping point (by Matt Hartley)
03/09 : The FCA’s vulnerability guidance could be a turning point for inclusive design (by Carl Packman)
19/08 : Follow the money: IVAs and the issue of misleading online ads (by Meg van Rooyen)
11/08 : Three questions the Government needs to answer before allowing bailiff visits to resume (by Joanna Elson)
29/07 : Progress on vulnerability: it’s the benefits, not the costs, that will count (by Chris Fitch)
23/06 : Supporting microbusiness energy consumers – Citizens Advice Good Practice Guide (by Arun Rao)
29/05 : Why a rethink of council tax collection is needed to deal with coronavirus arrears (by Grace Brownfield)
20/04 : Closing the gaps – what our advisers are hearing, and why the Government must act (by Grace Brownfield)
07/04 : Welcome steps from the FCA – here’s how it can strengthen the Covid-19 safety net even further (by Meg van Rooyen)
27/03 : Transforming the Money Advice Trust and our services – in a week (by Joanna Elson)
21/03 : The UK’s self-employed are falling through the Covid-19 policy net (by Joanna Elson)
19/03 : A ‘rescue package’ to get household and small business finances through Covid-19 (by Jane Tully)
24/02 : Living Without essential household appliances and the need for change. (by Varun Kanish)
18/02 : A year on from the government’s call for evidence on bailiff reform –body-worn cameras are not enough (by Meg van Rooyen)
14/02 : Why more transparency is needed on IVA failure rates (by Meg van Rooyen)
06/02 : What we’ve learned so far about our ‘How to deal with debt’ guide (by Rosie Thompson)

01/10 : Three changes you need to know about the DMHEF (by Chris Fitch)
09/08 : Why the FCA’s regulatory perimeter is more interesting than it sounds (by Meg van Rooyen)
02/08 : The FCA’s proposed roadmap for vulnerability: are we there yet? (by Chris Fitch)
01/08 : PPI deadline campaign: helping the public to make a decision before it’s too late (by Emma Stranack)
23/07 : A clear signal from the FCA for firms to do more on vulnerability (by Joanna Elson)
16/07 : Improving debt support in energy (by Meghna Tewari)
19/06 : Redeveloping our flagship course ‘Introduction to debt advice’ (by Chloe Ramone)
04/06 : A new measure of poverty: identifying people with the greatest need (by Hetan Shah)
31/05 : Why energy firms need to improve support for vulnerable customers (by Joanna Elson)
21/05 : It’s not just what you say, it’s how you say it (by Jordan Buck)
08/05 : Making council tax fairer in Wales (by Rebecca Evans)
07/05 : An important milestone for the Fairness Group (by Matt Hartley)
12/04 : A decade of Debt Relief Orders (by Neil Lynch)
10/04 : Dealing with debt using behavioural science (by Jair Muñoz Bugarin)
19/03 : Problems with logbook loans must not fall off the radar (by Meg van Rooyen)
15/02 : This is the moment to reform the bailiff industry for good (by Meg van Rooyen)
29/01 : People in debt need genuine ‘breathing space’ – that means from government, too (by Matt Hartley)

20/12 : Another year in debt advice – 2018 in review (by Jane Tully)
28/11 : Voices from the frontline of debt advice – new research on supporting clients in vulnerable situations (by Sharon Collard and Jamie Evans)
05/11 : Taking care of business – how we can improve support for small business owners in financial difficulty (by Joanna Elson)
02/11 : An encouraging proposal for the Breathing Space scheme (by Joanna Elson)
10/10 : An update on National Debtline’s partnership with Mental Health and Money Advice (by Joshua Parkes)
06/09 : Problem debt continues its climb up the political agenda (by Joanna Elson)
04/09 : Guest post from the FCA: Defining vulnerability (by Christopher Woolard)
22/08 : CASHflow: supporting people to deal with their debts themselves (by Claire King)
31/07 : Improving the financial capability of people with English as a second language (by Joanna Elson)
26/07 : The Treasury Select Committee places household finances higher on the agenda in Westminster (by Joanna Elson)
20/07 : Supporting business customers in vulnerable circumstances – our new report (by Dave Pickering)
17/07 : The FCA opts for the right approach to defining vulnerability (by Chris Fitch)
29/06 : Making a difference – our impact in 2017 (by Adam Sharples)
14/06 : Why are we letting companies pretend to be debt advice charities online? (by Meg van Rooyen)
30/05 : Making money easier – new resources for people with learning disabilities (by Joanna Elson)
21/05 : ‘It was like talking to a friend’ – resources to help debt agencies use WhatsApp as a tool for effective money advice (by Joanna Elson)
18/05 : Guest blog post from the Money Advice Service: Mental Health Awareness Week (by Colin Kinloch)
15/05 : Mental health and debt: supporting the advice sector and creditors (by Jane Tully)
11/04 : Learning disability and debt – guest blog post from Disability Rights UK (by Jason Jaspal)
10/04 : Could the FCA have a role in the regulation of enforcement agencies? (by Meg van Rooyen)
04/04 : Ministry of Justice announces new call for evidence on bailiff reform (by Jane Tully)
03/04 : Using the BRUCE protocol to identify and support customers with mental capacity limitations (by Chris Fitch)
20/03 : Guest blog post from Mencap Liverpool: an update on the #EasyMoney project (by Charlotte Crowder)
13/03 : Self-negotiators: the experiences of people in debt who negotiate with their creditors (by Sharon Collard and Sara Davies)
01/03 : Clients in vulnerable situations: learning from the experiences of frontline debt advisers (by Sharon Collard and Jamie Evans)
22/02 : Where next after Wyman? (by Jane Tully)
08/02 : Guest blog post: Enabling ESOL clients to improve their financial health (by Vicky Rebori)
06/02 : Managing complaints – is it so easy? (by Caroline Wells)
23/01 : The Economic Impact of Debt Advice – a guest blog from the Money Advice Service (by Jair Muñoz Bugarin)
22/01 : Take Five to Stop Fraud Week – a guest blog by Tony Blake, Senior Fraud Prevention Officer (by Tony Blake)
18/01 : Supporting small businesses with energy debts (by Matt Vaughan Wilson)
17/01 : Making the Treasury’s breathing space scheme as effective as possible (by Jane Tully)
09/01 : Guest post from Monzo: Creating digital products and services to help people avoid and tackle debt (by Stuart McFadden)

18/12 : 10 big things that happened in the world of debt advice in 2017 (by Jane Tully)
13/12 : Guest post from the Financial Conduct Authority: protecting customers (by Christopher Woolard)
08/12 : Delivering debt advice using Whatsapp (by Joel Crawley)
01/12 : A defining moment for the vulnerability agenda (by Chris Fitch)
27/11 : Examining the link between debt and relationships (by Joanna Elson)
23/11 : Guest post from Hammersmith and Fulham Council: Why we are ending the use of bailiffs for council tax arrears (by Cllr Max Schmid)
16/11 : Nudging our way to financial capability (by Helen Li)
13/11 : Debt advice and financial capability should go hand in hand (by Claire King)
31/10 : A creditworthy approach from the FCA – but a bigger dilemma remains (by Meg van Rooyen)
25/10 : First thoughts on the Treasury’s Breathing Space consultation (by Jane Tully)
12/10 : Vulnerability is high on the agenda for energy suppliers (by Audrey Gallacher)
12/09 : Behaviour theory and its application to advice: minimising missed appointments (by Roni Marsh)
06/09 : Creditors can do more to support customers with addictions. Here’s how. (by Chris Fitch)
03/08 : Thoughts on the FCA’s credit card proposals (by Meg van Rooyen)
25/07 : Exploring the Financial Guidance and Claims Bill – a debt advice perspective (by Jane Tully)
19/07 : Nudging tools for money advisers launch event (by Timon Scheven)
07/07 : High hopes for the Goods Mortgage Bill – but the FCA should act now (by Meg van Rooyen)
15/06 : Vulnerability: a guide for lending (by Joanna Elson)
08/06 : The Money Advice Trust signs up to the Living Wage Friendly Funder scheme (by Jane Tully)
02/06 : Accessing debt information and advice on the move (by Rosie Thompson)
30/05 : Supporting innovation in money advice (by Timon Scheven)
18/05 : Increasing County Court Judgments (CCJs): a Business Debtline perspective (by Nick Hardman)
12/05 : Tools for debt advisers who are supporting people in vulnerable circumstances (by Chloe Ramone)
24/04 : Finding new and innovative ways to get debt advice to harder-to-reach groups (by Jane Tully)
12/04 : Mental health and money – a new online community (by Nic Murray)
28/03 : An important call-to-arms on financial exclusion from the House of Lords (by Joanna Elson)
21/03 : It’s time for an expanded focus on a broader range of vulnerable circumstances (by Joanna Elson)
15/03 : The time has come for fundamental #bailiffreform (by Joanna Elson)
09/03 : Helping families on low incomes to save (by Joseph Surtees)
01/03 : Supporting organisations with the Standard Financial Statement roll-out (by Lyndsey Humphries)
08/02 : Affordability and assistance in the water sector (by Andrew White)
30/01 : Helping advisers to support clients with deficit budgets (by Lyndsey Humphries)
16/01 : Understanding further the impact of the FCA’s work (by Andrew Bailey)

13/12 : #FeelsLikeChristmas and the difference that free debt advice can make (by Joanna Elson)
30/11 : A spotlight on young people, mobile phones and financial difficulty (by Joanna Elson)
22/11 : What might the Autumn Statement bring for JAMs? (by Jane Tully)
08/11 : Freedom at a cost? Challenges for the debt advice sector in the new pensions landscape (by Meg van Rooyen)
17/10 : #stopthecharge for the debt and mental health doctor’s note (by Rose Acton)
12/10 : Bankruptcy mythbusting – new materials from the Insolvency Service (by Adriana Hawthorne)
09/09 : The importance of consistency when considering people’s finances when they are in debt (by Sheila Wheeler)
08/09 : Time for statutory Breathing Space? (by Meg van Rooyen)
30/08 : We must do more to help under-25s avoid and tackle problem debt (by Joanna Elson)
08/08 : Reviewing the Consumer Credit Act – a debate that’s dry, but absolutely vital (by Meg van Rooyen)
02/08 : Why the FCA must regulate insolvency practitioners and lead generators (by Meg van Rooyen)
22/07 : No enforced changes – some thoughts on the Lord Justice Briggs review (by Meg van Rooyen)
13/07 : Advisers need practical support to help clients in vulnerable circumstances (by Chloe Ramone)
13/06 : Useful new evidence on the link between debt and mental health (by Joanna Elson)
10/06 : Thoughts on this year’s IMA conference (by Lyndsey Humphries)
06/06 : 12 steps for advice agencies on vulnerability (by Colin Trend)
27/05 : It’s time for DCLG to step in on local government bailiff use (by Jane Tully)
18/05 : The Queen’s Speech: what it holds for people in debt and financial difficulty (by Jane Tully)
17/05 : A full and final end to questionable debt management models? (by Meg van Rooyen)
21/04 : The PFG review: What it means for debt advice (by Jane Tully)
24/03 : Meanwhile, in the rest of the Budget… (by Jane Tully)
24/03 : Welcome to our new blog (by Joanna Elson)